It's time to
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**Click for COVID-19 notice and disclaimer regarding us and our industry**
COVID has had a tremendous impact on our industry. Demand sky-rocketed over night back in March 2020 and hasn't slowed down. You can imagine what that has done for all our manufactures as they've tried to keep up.
Our most common question is "when am I getting the spa I ordered and why do delivery dates change so much"?
The simple answer is that manufacturer's cannot get parts in a timely manner in order to manufacture our spas and pools in the timely fashion we have all been accustomed to. Since all manufacturers are in the same situation, with incredible increases in sales and orders, the vendors of parts and equipment have not been prepared to handle the demand.
Our manufacturers work incredibly hard to keep the line moving and work around the daily shortages they face, whether that be product shortages or labor shortages. To try and keep up with demand, some of our manufacturers have moved to a 12-hour shift six days a week and some have even moved to a 24/7 schedule without shut down. However, work schedules may be interrupted not only by lack of parts, but by COVID-19 as well, resulting in immediate extension of lead times.
Here at Take a Break we update the status of the orders as we receive updates from the manufacturers and do our best to pass that information along to the hundreds of customers currently waiting on spas with paid deposits. We also face the same shortages as manufacturers do in our warranty fulfillment department, service, chemical inventory, and hot tub refurbishing. We do every thing we can to get product in as soon as its available.
Thank you for your patience and understanding in these trying times as we strive to satisfy every customer that we meet. We look forward to serving you to the best of our ability and getting you exactly what you need.
Our most common question is "when am I getting the spa I ordered and why do delivery dates change so much"?
The simple answer is that manufacturer's cannot get parts in a timely manner in order to manufacture our spas and pools in the timely fashion we have all been accustomed to. Since all manufacturers are in the same situation, with incredible increases in sales and orders, the vendors of parts and equipment have not been prepared to handle the demand.
Our manufacturers work incredibly hard to keep the line moving and work around the daily shortages they face, whether that be product shortages or labor shortages. To try and keep up with demand, some of our manufacturers have moved to a 12-hour shift six days a week and some have even moved to a 24/7 schedule without shut down. However, work schedules may be interrupted not only by lack of parts, but by COVID-19 as well, resulting in immediate extension of lead times.
Here at Take a Break we update the status of the orders as we receive updates from the manufacturers and do our best to pass that information along to the hundreds of customers currently waiting on spas with paid deposits. We also face the same shortages as manufacturers do in our warranty fulfillment department, service, chemical inventory, and hot tub refurbishing. We do every thing we can to get product in as soon as its available.
Thank you for your patience and understanding in these trying times as we strive to satisfy every customer that we meet. We look forward to serving you to the best of our ability and getting you exactly what you need.
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At Take A Break Spas & Billiards, we specialize in creating spaces that
foster clean fun and great memories with family and friends!
foster clean fun and great memories with family and friends!
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As Utah County's award-winning hot tub dealer, we are widely recognized for selling the very best brands while providing the best service at an affordable price. We provide hot tub/spa sales, repairs, and supplies to all of the state of Utah. We also offer a full range of recreational products for your family, including pool tables, dart boards, Foosball tables, air hockey tables, ping-pong tables and supplies, game room furniture, and grills. Whether you want to design a casual area for grown-up leisure or a fun place for your children and their friends to play, we have the complete selection of supplies to help your game room come to life. Purchase these quality name brand products directly from our stores in West Jordan, American Fork and Springville or through our online store - we can deliver anywhere in Utah! There is no better place to find your home recreation and relaxation equipment than Take A Break Spas & Billiards.
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All of our Brands
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Take A Break Spas & Billiards, the name your family can come to know and
trust for many years to come! What are you waiting for? Call us today!
trust for many years to come! What are you waiting for? Call us today!
